Visa
- Deposits and withdrawals
- Your own card only
A familiar option if you already pay online by card.
Deposits and Withdrawals at Casigood
Every payment at Casigood goes through the Cashbox, which opens once you log in. Your account runs in euros, and you can pay with Visa, Mastercard or crypto. Before your first withdrawal, you need to meet a few conditions, all listed below. This guide covers deposits, payouts, limits and checks on the Casigood UK site.
Payment Methods at Casigood
The site footer shows three ways to pay: Visa, Mastercard and crypto.
| Method | Type | Deposit | Withdrawal |
|---|---|---|---|
| Visa | Card | Yes | Yes |
| Mastercard | Card | Yes | Yes, credit cards paid by another method |
| Bitcoin (BTC) | Crypto | Yes | Yes |
| Ethereum (ETH) | Crypto | Yes | Yes |
| Tether (USDT) | Crypto | Yes | Yes |
The terms also mention e-wallets, mobile payments by SMS (one phone number per account) and bank transfer for refunds. The exact list of methods, with the minimum and maximum amounts, appears in the Cashbox after you log in.
Mastercard
- Deposits and withdrawals
- Credit cards: payout by another method
Payouts cannot go back to a Mastercard credit card and are sent by an alternative method.
Crypto (BTC, ETH, USDT)
- BTC, ETH and USDT
- Deposits and withdrawals
Bitcoin, Ethereum or Tether for players who prefer not to use a card.
How to Make a Deposit
If you want a bonus, activate it first: a bonus activated after payment will not be credited. The minimum deposit for a bonus is €20 for casino offers and €40 for sport, and the full terms of the Casigood welcome bonus are on its own page. Deposits are accepted only from your own cards and accounts, and payments from third parties are refused.
1
Log in
Sign in to your Casigood account.
2
Activate a bonus
Want a bonus? Activate it in the Promo section before you pay.
3
Open the Cashbox
Open the Cashbox and choose a payment method.
4
Enter the amount
Type the amount you want to deposit.
5
Complete the payment
Follow the instructions on the payment page. If a currency conversion is shown, check it before you confirm.
Withdrawal Conditions
A withdrawal only becomes available once every condition below is met. Check the list before you send a request:
- Your email address and phone number are confirmed.
- Each deposit has been turned over three times (x3).
- The conditions of any active bonus are complete.
- You have made a deposit in the last 30 days.
The x3 Deposit Turnover Rule
Every deposit has to be turned over three times in bets before you can withdraw it. A €10 deposit, for example, means €30 in bets. This is not a fee, and you do not need to deposit again. The rule applies to every deposit, even when you play without a bonus.
Fees on Unplayed Funds and Dormant Accounts
If you withdraw money that has not been played, a 20% fee is charged. You avoid it by completing the x3 turnover before you ask for a payout. Accounts with no activity for 180 days are charged €5 a month. Your bank or payment provider may apply its own charges, so check their terms.
How to Withdraw Your Winnings
Once the conditions are met, you can request a payout in the Cashbox. Money goes back by the same method you used to deposit. Payouts cannot be made to Mastercard credit cards, so in that case an alternative method is used.
1
Check the conditions
Make sure your email and phone are confirmed, your deposits are turned over x3 and no bonus is still being wagered.
2
Open the Cashbox
Log in, open the Cashbox and choose withdrawal.
3
Choose the method
Pick the method you deposited with.
4
Enter the amount
Type the sum you want to cash out, within your limits.
5
Confirm the request
Confirm the withdrawal and wait for the request to be processed.
Tracking Your Withdrawal Request
You can follow the status of your request in the Cashbox, under Withdrawal history. Only one withdrawal request can be open at a time. Once the current one is processed, you can create the next.
Withdrawal Limits and Processing Times
The Terms and Conditions set withdrawal limits per day, week and month. The figures are stated in EUR or USD:
| Period | Limit, EUR or USD |
|---|---|
| Per day | 2,000 |
| Per week | 10,000 |
| Per month | 40,000 |
A request is usually processed within 24-36 hours. That is the time the operator needs to review it. Once it is approved, the time until the money arrives depends on your bank or, for crypto, on the blockchain.
To avoid holding up a payout, complete account verification before you request a large sum.
Account Verification (KYC)
Verification is mandatory for withdrawals from $1,000 and can be requested in other cases. Common questions are covered in the Casigood FAQ. You will need:
Proof of Identity
Passport, ID card or driving licence with your full name, date of birth, number, issue and expiry dates. A selfie with the document may be requested.
Proof of Address
A bank statement, utility bill or letter from a government body, no older than 6 months.
Bank Card
Both sides of your Visa or Mastercard, showing the first 6 and last 4 digits, your name and expiry date, with the CVV covered.
Virtual Cards
Screenshots of the card from your banking app.
Frequently Asked Questions
Which payment methods does Casigood accept?
Visa, Mastercard and crypto: Bitcoin, Ethereum and Tether. The terms also mention e-wallets, SMS payments and bank transfer, but the full list is only visible in the Cashbox after you log in.
How long does a withdrawal take?
Requests are usually processed within 24-36 hours. After approval, timing depends on your bank or the blockchain. Verifying your account early helps you avoid delays on larger payouts.
Why do I have to wager my deposit three times?
The terms require every deposit to be turned over three times before a withdrawal. It is not a fee, but if you withdraw unplayed funds, a 20% charge applies instead.
Can I withdraw to a different method from the one I deposited with?
No. Withdrawals go back to the method you used for the deposit. The exception is a Mastercard credit card: payouts cannot be sent there, so an alternative method is used.
Can I have more than one withdrawal request open?
No, only one request can be open at a time. Track its status under Withdrawal history in the Cashbox and create a new one after it has been processed.
When do I need to verify my identity?
Verification is mandatory for withdrawals from $1,000 and may be requested in other cases. Have your ID, a recent proof of address and photos of your card ready.
Can someone else deposit money into my account?
No. Casigood accepts deposits only from cards and accounts that belong to you. Payments from third parties are refused, so always use a method in your own name.
Why was 20% deducted from my withdrawal?
A 20% fee applies when you withdraw funds that were not played. To avoid it, turn over each deposit three times before you request a payout.
Payment Security and Support
The site uses a TLS 1.2 connection, and payment data is encrypted. Your personal details are not passed to third parties, except when the authorities request them. If a payment fails or a withdrawal is delayed, contact support:
- Online Chat: the button on the right of every page
- Email: [email protected]
- Phone: +44 1241 340775
Casigood is for adults aged 18+. Deposit only what fits your budget.
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